The percentage of tenancy maintenance has significantly reduced following the LA cuts across the sector as part of austerity measures. Beneficiaries no longer receive the pre-settlement preparation and essential re-settlement support. The transition to independent living is the final step on a long extremely challenging process. Moving into a new home with all that involves is never easy or straight forward. Putting newly learned skills into practice, lacking friends, feeling isolated is a serious barrier to success. The pressures this transition imposes can make the previous life style appear preferable, reintegration support does successfully bridge this vulnerable time.
We monitor move on figures which reflect planned moves. These moves include moves to own tenancy, reconciliation with family, move to longer term supported housing etc. We also monitor the success of planned moves into independent living in some form of a tenancy. We are recording earlier breakdowns of tenancies in this group. Discussion with beneficiaries has revealed the lack of support as the cause. This has also been fed back through current beneficiaries as they prepare for independence, as they identify a rise in failed tenancies their own self belief wobbles. The example of positive moves is now weakened.
Our beneficiaries contribute to all aspects of the charities work. The beneficiaries have their own council meetings feeding into the charities workings. We regularly consult using various forms, this includes satisfaction surveys, exit interviews, SWOT with analysis and actions. We have formal and informal complaints procedures and welcome feedback. We include beneficiaries in reviews of Policies and Procedures. We operate a policy of continuous improvement based upon the Charter Mark model and the input of beneficiaries feeds directly into this process.
Halsall House deals with an average of 57 beneficiaries per annum. Having managed a successful floating support service with positive resettlement figures we are confident the need we have identified can be met with the introduction of a Reintegration Worker. Our last SWOT analysis identified the lack of this service as being a serious gap in provision. We attained 65% planned move on with Floating Support and this year 44% without this support. The success of former beneficiaries is inspirational for individuals currently engaging with the recovery programme.
We have 13 men at Halsall House, each at different stages of their programme. The Reintegration Worker will become engaged with each person when the first basic stages have been reached. The Reintegration Worker will work closely with the Key Workers and deliver parts of the skills sessions identifying specific area's of need. With independence the beneficiaries will, according to individual abilities, receive intense support to maximise success. This includes practical issues, changing benefits, GP, utilities, furniture etc. Induction into the new area, what facilities for leisure, volunteering, training/employment can be accessed.
Average stay for beneficiaries at Halsall House is 17 weeks.On achieving independent living contact initially will sometimes require intensive support tapering away as confidence in their own ability increases to weekly, bi-weekly, monthly visits. Some will require less intensive input and settle quickly. Other factors will dictate the length of time, the beneficiaries own experiences, whether they have been reunited with family or other support. Their ability to deal with the reality of loneliness and isolation. Where appropriate other agencies will be involved meeting other area's of need. These will include substance misuse, health and social contacts.
The aim of the Reintegration Worker is to maximise the beneficiaries opportunity to succeed in their transition from supported housing to independent living. We aspire to preparing beneficiaries to have the skills to live independently. To remain substance free. To contribute to society. To be a good neighbour and to generally enjoy a better quality of life. A significant number of beneficiaries have been reunited with family. Three beneficiaries have achieved NVQ level 3 in Customer Care volunteer in the Charity Shop. We believe the work we do offers a better quality of life for individuals and the community.